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FAQs

Idahoan Facts

Q: What is the shelf life of Idahoan and Honest Earth products?
A: All of our products are good for 1 year from date of production. The items in our online store are the freshest possible.
 
Q: Where can I view the nutritional facts for each product?
A: Please visit the individual product page for nutritional and allergen information.
 
Q: How does my product Ship?
A: We use FedEx to ship most orders.
 
Q: How soon will my order ship after I place it?
A: We ship our orders Monday-Friday 8am-5pm. Most orders ship within 24 hours of us receiving it.
 
Q: How do you store the product?
A: We advise storing the product in a cool, dry place, such as a cabinet or pantry. Our products do not require refrigeration.
 
Q: Is the product dehydrated or frozen?
A: Almost all out products are dehydrated.

Q: My product is post the Best By Date, is it still safe to use?
A: We do not recommend using our product past the Best By Date as the potatoes will start to break down affecting taste, texture and the overall quality of the product. In some rare cases the potatoes can also spoil.

Q: How do I make more than one package at a time?
A: When making more than one package at a time, add the appropriate amount of ingredients that are called for on the package (ie. If you were making two packages of Idahoan Scalloped Homestyle Casserole you would add 3 cups of water 1-½ cups of milk, 3 Tbsp. of margarine or butter and two packages of potatoes. If you were making 3 Idahoan Buttery Homestyle mashed potatoes you would boil 6 cups of water and 3 packages of potatoes.) Then follow the package directions as indicated.

Q: How long should I bake Idahoan Homestyle casseroles at different oven temperatures?
A: In conventional oven:

  • at 325 degrees, bake 45 – 50 min. or until tender
  • at 350 degrees, bake 40 – 45 min. or until tender
  • at 375 degrees, bake 35 – 40 min. or until tender
  • at 400 degrees, bake 30 – 35 min. or until tender
  • at 450 degrees, bake 20 min. or until tender

NOTE: If a more golden brown color is desired, bake 5 additional minutes. Double batch: Bake at 400 degrees 35 – 40 min. or until tender.

Q: What products are Gluten free? Dairy free? Soy free?
A: Please visit the individual product page for allergen information.

Q: Do your products contain MSG?
A: No, all Idahoan products are MSG free!

Q: What products are Gluten free? Dairy free? Soy free?
A: Please visit the individual product page for allergen information.

Q: Can I substitute Idahoan instant mashed potatoes in recipes calling for “Fresh” potatoes?
A: Yes, you can easily use instant potatoes in a recipe that calls for fresh potatoes. One cup of prepared Idahoan Mashed Potatoes = one medium fresh potato. Five pounds of fresh potatoes = approximately 1 pound of dry Idahoan flakes (or approximately 10 medium fresh potatoes).

Q: How much potassium is in your potatoes?
A: As a general rule of thumb there are about 250 mg per serving of any of our products.

Q: Can I substitute Idahoan instant mashed potatoes in recipes calling for “Fresh” potatoes?
A: Yes, you can easily use instant potatoes in a recipe that calls for fresh potatoes. One cup of prepared Idahoan Mashed Potatoes = one medium fresh potato. Five pounds of fresh potatoes = approximately 1 pound of dry Idahoan flakes (or approximately 10 medium fresh potatoes).

Q: How much potassium is in your potatoes?
A: As a general rule of thumb there are about 250 mg per serving of any of our products.

Q: Where can I find information regarding subscriptions?
A: For Retail products visit: HERE. For Foodservice products visit HERE.